Warranty / Service
Central Florida's Custom Home Builder. Designed Around Your Life.
GRIT Custom Homes
Warranty & Service: The GRIT Assurance of Quality ✅
At GRIT Custom Homes, we build every home with the confidence that it will stand the test of time. Our comprehensive warranty program and reliable service mean we stand behind our work long after you receive the keys. Your peace of mind is our priority.
GRIT Custom Homes
The GRIT Comprehensive Warranty
Every custom home built by GRIT Custom Homes—both client-commissioned and Signature Collection homes—is protected by a robust, multi-tiered warranty designed to give you long-term security.
Workmanship & Materials
1 Year
Covers defects in materials and installation for finishes, fixtures, paint, siding, and other components as defined in the closing documents.
Systems Coverage
2 Years
Covers defects in the distribution and installation of mechanical, electrical, and plumbing systems (MEP).
Structural Integrity
10 Years
Covers major structural defects in load-bearing elements, including the foundation, frame, beams, and roof trusses. This is the ultimate assurance of your home’s long-term stability. Export to Sheets
Note: Specific details and exclusions are fully outlined in your official Homeowner Warranty Documentation provided at closing.
GRIT Custom Homes
Warranty Backed by GRIT Expertise
As a division of GRIT Companies, LLC, your home warranty benefits from our “Slab to Shingles” expertise.
- Superior Roof Protection: Our warranty is supported by the expertise of GRIT Roofing, ensuring your hurricane-ready roofing system is properly installed and backed by a company that specializes in Central Florida climate challenges.
- Prompt, Professional Service: Should an issue arise, you won’t deal with an outside party. Our in-house service team handles claims efficiently and professionally, ensuring rapid, high-quality resolution.
GRIT Custom Homes
Initiating a Warranty or Service Request
We make submitting a service request simple and traceable.
- Review Your Documentation
Before submitting a request, please refer to the Homeowner Warranty Documentation provided at closing to confirm the issue is covered under the applicable warranty tier.
- Submit a Request
All service requests must be submitted through our dedicated online portal or by email to ensure we have a complete record of the issue.
- Online Portal: Submit A Warranty Request
- Email: wa******@*************es.com
Please include:
- Your Name and Contact Information
- Home Address
- A clear description of the issue
- High-resolution photos or a short video of the defect
- Inspection & Resolution
A GRIT service technician will contact you within 3 business days to schedule an inspection. Once the issue is verified as covered by the warranty, we will schedule the necessary repair or replacement.